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Delivery Information for Shop Orders

Delivery Schedule
All orders received (excluding weekends and bank holidays) will usually be despatched to you within two working days anywhere in the UK. Orders for large quantities may take up to seven working days.  Orders are sent using the Post Office 1st Class Service and for heavier orders Parcelforce. 

UK Standard Post & Packaging is £3.95 per order; for orders over £30.00 standard UK Post & Packaging is free.

Next day delivery
Special Delivery is used for next working day delivery (Monday to Friday only & requires signature) for a charge of: up to 100g £6.15, up to 500g £6.75, up to 1kg £8.00, upto 2kg £10.40.  For orders over this weight or for Saturday delivery please contact us on 01565 654920. 

We can only guarantee next day delivery for orders received before 1pm.

If stock is unavailable at the time of ordering, we will advise that there is a delay in processing your order or to arrange a refund.  Please provide relevant contact details.

If you have any questions regarding delivery times, or to check that an item is in stock, you can call our customer service team on 01565 654920 or email info@crawfordpharma.com

Overseas deliveries
We are able to supply orders to most countries worldwide. Delivery charges will depend on the weight of your order and the destination and we will confirm the delivery charge at the checkout page, before you confirm payment of your order. All orders are sent via the Postal Service.

Certain individual countries place restrictions on the types of products that may be posted into them. We will inform you individually if there are any problems. Please allow 10-15 days for receipt of your order.